Deliveries of the products available in our Whimsy Wall decals website are only possible within United States of America
The delivery of the products ordered is subject to availability. Should an item purchased be unavailable, we will inform you and reimburse any payments already received for that item.
RETURNS & EXCHANGE POLICY
Our goal is that you are completely satisfied with your purchase. If you are not satisfied, you can return the product for an exchange or refund to the original payment method.
* Refund request should be made within 7 days of delivery
* Refund amount excludes a 15% restocking fee and shipping charges (if any)
* Discounted items are final and cannot be returned or exchanged
* Returned items must be returned in original packaging and include the complete set
* Returned items must have no visible signs of wear or use
* Buyers pays for the return shipping charges. We are not responsible for any loss or damage during the return shipment
To initiate a return or exchange, please email us with the following details :
* Order Details (Order#, Date of Purchase)
* Payment Method
* Reason / Brief note about the return
* It takes 3-5 business day to process your refund once when receive the product back
* Refunds are only paid to the original payment method